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Some ideas & feedback around Alerts #27106

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andrewm4894 opened this issue Dec 20, 2024 · 1 comment
Open

Some ideas & feedback around Alerts #27106

andrewm4894 opened this issue Dec 20, 2024 · 1 comment
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enhancement New feature or request

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@andrewm4894
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andrewm4894 commented Dec 20, 2024

Is your feature request related to a problem?

Not really - just some feedback and ideas on alerts since i kinda am obsessed by alerts and observability :)

(p.s. am a long time user so these all come from a place of love as i think a really cool alerts layer is a gamechanger for tools like posthog, and i know this is very much early days for alerts and best to get it out and iterate)

  1. i have multiple posthog properties but i cant distinguish which one the alert is come from in the email
  2. slack alerts would be great
  3. an alerts tab where i can see and mange all my alerts would be great as now they seem a bit tight to insights so hard to just get a list of them for tweaking (update - oh i found it lol - was looking in the LHS bar as opposed to tab within PA section, this is fine though and makes sense).
  4. an automatic dashboard of some sort with all insights with alerts would be great - over time they are prob most important things to me so makes sense to be able to quickly and easily see them in one place - eg see if multiple alerts maybe look strange even if each individual one has not triggered
  5. would be good to have some workflow features arounf them so i have ack, add comments, share with people etc.
  6. use an llm to auto-suggest the alert name for me - what is this the 90's ;)
  7. when i name a graph series on a chart and then go to make alert on that, i would want the name to be in the alert dialog - not the default "A- $pageview" stuff.
  8. when i have multiple alerts on a time series it would be nice to try match the color of the dashed line to the tiem series its built on. at moment its two grey dotted lines for example so not clear which is which.
  9. put a chart in the alert image - i want all the info and context in the alert i get in my email - eg i want to see the chart in my email/slack etc and then decide if i want/need to click through to the app.
  10. would be cool to be able to replay or simulate alert on last N days of data and see if.how many times might have fired etc.
  11. snooze for n hours would be a handy option - having to do datetime maths in my head is annoying - i hate having to do this in pagerduty for example when i want to just snooze something for 24 hours. so instead of (weill in addition to maybe if want) custom date stuff or in some way - just let me type N hours as that will cover most use cases.
  12. in the insight when i go from daily to hourly i still see the daily thresholds but thats confusing - an alert should have the granularity associated with it in some way and so thresholds not shown when not relevant.
  13. on a breakdown insight - eg pageviews by country - i want to easily just set and alert for say my top 3 countries individually - so i should be able to just add a filter on the breakdown group - eg lets say i want to group 3 countries into one alert for my primary markets i should be able to just do that on the insight (hmm actually this is maybe not great as would be alerting then on a line not on the screen so maybe thats a bit messy). at a minimum though i should be able to add alert for each individual break down category as typically its only 1 or 2 of the lines i mainly care about.
  14. a daily/weekly digest of alerts would be cool too.
  15. "increases by" or "decreases by" - what about "changes by" when i dont care about the direction.
  16. would be very cool if was a snooze button in the alert email itself or if i could reply to snooze for n hours etc.

Describe the solution you'd like

Kick ass alerts out of the box in PH

p.s. metaplane have great alerts in slack as an example of something i found cool in this space in the last while - docs

Thank you for your feature request – we love each and every one!

@andrewm4894 andrewm4894 added the enhancement New feature or request label Dec 20, 2024
@anirudhpillai anirudhpillai self-assigned this Dec 20, 2024
@andrewm4894
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P.p.s

There is a whole space here around sub 1 hour alerts that would be very high value for lots of users.

Let's say I'm a big website and I want an alert within 5 to 15 minutes if for example errors or rage clicks jump or say traffic from hackernews spikes as an example.

Some users might even pay as an add on for such "faster alerts"

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